53100 Privacy Policy — User Data Protection
User privacy is a top priority at 53100. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform in Malaysia. Please read this document carefully before registering or using our services.
Effective Date: 1 January 2026
Information We Collect
When you register and use the 53100 platform, we collect various types of information to ensure services run smoothly and securely. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
- Identity information: A copy of your identity card or identity verification document requested during the account verification (KYC) process prior to your first withdrawal.
- Payment information: Transaction details in Malaysian Ringgit (MYR), including deposit method, amount, and transaction time. We do not store your full credit card number or e-wallet password.
- Device and browser information: Device type, operating system, browser version, IP address, and language settings are recorded automatically for security and user experience improvement purposes.
- Usage data: In-platform activity records — such as bets placed, games played, session duration, and access logs — are used to monitor usage patterns and maintain the integrity of the platform.
- Cookies: Small files stored on your device to maintain active login sessions, save display preferences, and collect usage analytics data.
Purpose of Data Use
All information collected by 53100 is used solely for legitimate purposes directly related to providing services to users. The primary purposes for data use are as follows:
- Processing account registration and verifying user identity before financial transactions are permitted.
- Processing deposits and withdrawals in MYR via the user's chosen local payment methods.
- Safeguarding account security by detecting suspicious login attempts or unusual activity.
- Providing responsive customer support when issues are reported through official channels.
- Sending important notifications regarding account status, transactions, or platform policy changes — not for third-party marketing purposes.
- Complying with legal requirements and regulations relating to fraud prevention and anti-money laundering that are applicable to our operations.
- Improving the user experience based on aggregated, anonymised usage pattern analysis.
53100 does not use user data to build marketing profiles or sell information to external advertisers.
Cookies, Tracking & Data Storage
Cookie Usage
53100 uses cookies to enhance your experience on the platform. Session cookies keep you logged in while you navigate the platform, while preference cookies remember your language and display settings. Analytics cookies collect anonymised usage data to help us understand how users interact with the platform.
You can manage cookie settings through your browser. However, disabling certain cookies may affect platform functionality such as login authentication. Continued use of the platform after the cookie notice is displayed is considered consent to the use of essential cookies.
Data Retention Period
User personal information is retained for as long as the account remains active or as long as necessary to comply with legal obligations. Financial transaction records are kept for the period prescribed by applicable regulations. Once an account is closed at the user's request and no legal retention obligation applies, data will be deleted within a reasonable timeframe in accordance with 53100's internal procedures.
Information Sharing & Data Security
Third-Party Sharing
53100 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may only be shared in the following limited circumstances:
- Payment processors: Required transaction information is shared with authorised local MYR payment providers to process your deposits and withdrawals.
- Legal requirements: Information may be disclosed to the relevant authorities when required by law, court order, or official investigation.
- Platform protection: In cases of serious fraud or platform abuse, relevant information may be shared with the appropriate security authorities.
Security Measures
53100 uses SSL (Secure Socket Layer) encryption to protect all communications between users' devices and our servers. Account passwords are stored in hashed form and cannot be read by any party, including our own team. Access to user data within internal systems is restricted to authorised personnel only.
User Rights & Policy Changes
Your Personal Data Rights
As a 53100 platform user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you. This request can be submitted through the in-platform support channels after logging in.
- Right of Rectification: If any information in your account is inaccurate or outdated, you can update it directly in the account settings section or contact support for assistance.
- Right of Erasure: You may request account closure and deletion of your personal data, subject to legal retention obligations that may prevent the immediate deletion of certain records, such as financial transaction records.
To submit any data rights request, visit the FAQ or contact the 53100 support team through in-platform channels.
Changes to This Privacy Policy
53100 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or their registered email address. Continued use of the platform after changes take effect constitutes acceptance of the updated policy. We encourage users to review this page periodically.